Autotech’s “Worry Free” Customer C.A.R.E. Program
Continuing Customer Service - All parts sold by Autotech include a Lifetime Warranty. Autotech warrants all products (sold either directly, or through one of its authorized dealers,) to the original purchaser for the life of the vehicle on which the product is installed. The warranty excludes normal consumable products such as brake pads and discs, clutch systems, wiper blades and motor and/or gear oil.
Always the Lowest Price! - Price Match Guarantee - Autotech offers the original purchaser of any product, excluding Wavetrac (purchased either directly, or through one of its authorized dealers,) a 100% price match guarantee. If you find a lower price for the identical non Autotech branded product from any legitimate authorized seller of the same product within 30 days from the date of the original Autotech purchase, Autotech will refund 110% of the difference to the original purchaser. For any Autotech branded product(excluding Wavetrac), Autotech will refund 110% of the difference to the original purchaser for any identical, or substantially similar, competitor’s branded product.
Risk Free Guarantee! - Autotech offers the original purchaser of any product (purchased either directly, or through one of its authorized dealers,) a 30 day money back guarantee. If you are not completely satisfied, for any reason, with the performance, fit or finish of any product sold by Autotech, you may return the product for a full refund within 30 days from the date of purchase. Any customer labor charges associated with installing or removing the products from the vehicle are not reimbursed.
Expert Technical Assistance - Autotech is always here to help. Autotech sales personnel are available 8AM to 5PM Monday through Friday either by telephone or email to assist you with any technical, troubleshooting or installation questions. Don’t settle for disinterested sales people or voicemail at other companies. You can always call Autotech for a chat on anything VW that interests you. We can help make recommendations for performance improvements to your vehicle or just talk about your last race weekend. Give us a call toll free at 1-800-553-1055.
Terms and conditions subject to change without prior notice